Legal notice

Business Operator
PIECE Inc.

Responsible Manager
Noritaka Fujimura

Address
1-13-25 Kuwano, Koriyama-shi, Fukushima 963-8025, Japan

Email
info@shopsakurajapan.com

Pricing
All prices are displayed on the product pages in USD. Taxes, shipping costs, and customs duties are not included unless otherwise stated.

Additional Charges

  • Shipping fees (calculated at checkout based on weight and destination)

  • Customs duties and import taxes (for international orders, payable by the customer)

Payment Methods

  • Credit Cards (Visa, MasterCard, American Express, etc.)

  • PayPal

  • Other methods available via Shopify Payments

Payment Timing
Payment is due at the time of order confirmation.

Shipping & Delivery
Orders are processed within 3–5 business days.
International delivery via DHL Express usually takes 5–14 business days, depending on the destination and customs clearance.

Returns & Refunds

  • Return period: 14 days from delivery date

  • Return shipping: Paid by the customer

  • Restocking fee: 15% of the product price (except for damaged or defective items)

  • Non-returnable items: Final Sale products only

  • Refunds are issued after inspection of the returned item, to the original payment method