• Welcome to Sakura Japan. By accessing or using our website (shopsakurajapan.com), you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase.

1. General Conditions

  • Our products are offered for personal use, collection, and decorative purposes.
  • You may not use our website or products for any unlawful or unauthorized purpose.
  • We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

2. Orders, Pricing, and Payment

  • All orders are subject to product availability and order acceptance.
  • Prices are listed in USD and exclude shipping fees, customs duties, and import taxes unless explicitly stated otherwise.
  • Payments must be completed at checkout through our authorized payment providers. We reserve the right to correct any pricing errors even after an order has been submitted.

3. Shipping and Customs

  • All orders are shipped directly from Japan via DHL Express or designated international carriers.
  • Delivery times provided are estimates (typically 5–10 business days after processing) and may vary due to customs clearance processes and local delivery conditions.
  • Customers are solely responsible for any applicable customs duties, import taxes, and clearance fees required by their destination country.

4. Returns, Refunds, and Cancellations

  • Returns and refunds are handled strictly in accordance with our Refund Policy.
  • Customers are responsible for return shipping costs and applicable restocking fees as outlined in our Refund Policy.
  • Unauthorized returns or items returned without prior approval will not be accepted or refunded.

5. Intellectual Property

All content on this website, including but not limited to text, images, logos, graphics, and product descriptions, is the exclusive property of Sakura Japan and protected by international copyright laws. Unlawful reproduction or commercial use without prior written consent is strictly prohibited.

6. Limitation of Liability

  • We are not responsible for delivery delays, lost packages, or damages caused by events beyond our reasonable control, including natural disasters, carrier delays, or customs holds.
  • To the fullest extent permitted by law, Sakura Japan shall not be liable for any indirect, incidental, punitive, or consequential damages arising from the use of our website or products.

7. Governing Law and Jurisdiction

  • These Terms of Service shall be governed by and construed in accordance with the laws of Japan.
  • Any disputes or claims arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Japan.
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